RETURNS POLICY

At Silver Wall Art we always work with a passion to ensure our products are made and packed with care, to deliver a product that we hope you’ll love, but should you change your mind or find your expectations have not been met, you have 14 days to return your item(s) for a refund or replacement.

Please note you will be responsible for returning your order.

Returns policy: here’s how it works

  • Simply email us to let us know you’d like to return your item(s)
  • Please send back your order using a recognised courier and keep a note of the tracking number.
  • Repack the item(s) in the original packaging they came in – please note the item(s) must be in the original condition as received.
  • Once we receive your returned order, we will replace it or arrange a refund.
  • We process all refunds within 5 working days

Return Address:

Silver Wall Art
Unit 1a Cligga Head Ind Est,
St Georges Hill,
Perranporth ,
Cornwall
TR6 0EB

Please note, we are unable to offer returns for artworks with bespoke alterations.

Comments, complaints and feedback

At Silver Wall Art we are always evaluating and improving our products and services, so we really value all feedback – good or bad. If for any reason your experience hasn’t been as you would have expected, please get in touch by emailing studio@silverwallart.co.uk  so we can make improvements next time.

We aim to respond to complaints within a maximum of 5 working days.