Contact Us

Silver Contemporary Wall Art
Innovation Centre
St Cross Business Park
Newport
Isle of Wight
PO30 5WB

email. studio@silverwallart.co.uk

FREQUENTLY ASKED QUESTIONS

CAN I HAVE A DIFFERENT COLOUR?

Yes, most of the designs are available in a number of alternative colours.

Orders with colour alterations may take a few days longer to process.

 

DO YOU DO DIFFERENT SIZES?

Yes, we can adapt most of the designs to offer different sizes.

Size alterations may take an extra week to arrange.

 

WHAT IS YOUR RETURNS POLICY?

No quibble, if you don’t like your artwork you have 14 days to let us know.

We will arrange collection and on return issue a full refund.

 

HOW DO YOU SEND THE ARTWORKS?

We use bespoke packaging solutions that offer maximum protection for the artwork during transit.

We rarely experience issues, but in the unlikely event your artwork arrives damaged, we will replace it as soon as possible as a priority.

 

DO YOU PROVIDE FIXINGS?

We have brackets attached to all the metal artworks for easy installation. Canvas artworks can be hung directly on their frameworks.

We don’t provide screws as all walls are different – for larger artworks we recommend using raw plugs, or anchor plugs for cavity stud walls.

 

HOW HEAVY ARE THE LARGE METAL ARTWORKS?

It varies on the design, most ‘oversofa’ large artwork sizes weigh approximately 6kg.

All our larger artworks are light enough to be hung with just two screws and the correct raw plugs, even on hollow plasterboard stud walls.

 

CAN THE LONG METAL ‘OVERSOFA’ ARTWORKS BE HUNG VERTICALLY?

Yes, in the notes section on your order just specify you want to do this and we’ll position the brackets to accommodate hanging in a vertical position.

Brackets can be moved easily on all artworks that have them – all of our artworks can be hung in any orientation.

 

HOW MUCH DO YOU CHARGE FOR DELIVERY?

We Deliver Free Of Charge for all orders over £35 to mainland UK addresses.

Orders under £35 have a £3.95 delivery charge.

 

HOW LONG DOES IT TAKE?

We aim to dispatch stocked items in 2-3 working days.

Bespoke colour matching and commissioned artworks will take a little longer.

 

CAN I REQUEST A SPECIFIC DATE/ DAY FOR DELIVERY?

Yes, once your order has been placed we will notify you soon after with a confirmation of order and proposed delivery date.

If you would like an alternative delivery day we can arrange that for you anytime after our proposed delivery date, Monday – Friday.

 

CAN I ORDER OVER THE PHONE?

We only process orders through our website. Our checkout allows all major Credit and Debit cards.

You don’t need to set up a PayPal Account to order.

 

CAN WE SPEAK TO SOMEONE TO DISCUSS ARTWORK REQUIREMENTS?

Yes, but our studio is very noisy and we don’t have the luxury of a soundproof office – our first point of contact is email, studio@silverwallart.co.uk

Please email us and request a call back if you want to chat, we can call back between 9am-5pm Monday to Friday – We reply to emails 7 days a week and most evenings till late.

 

DO YOU HAVE A GALLERY WE CAN VISIT?

Unfortunately not, we focus on our online store to offer the widest selection at the best possible price.

Samples can be arranged on request.

 

DO WE SUPPLY TO TRADE?

Not directly ourselves, we have a distribution partner that manages a selection of our artwork designs for Galleries & Furniture Stores.

We are happy to discuss further discounts for larger orders and for Interior Designers who order regularly.

 

DO WE DELIVERY OVERSEAS?

Yes, but for delivery outside mainland UK please contact us.

 

Google Reviews

  • review rating 5  Stunning artwork, fantastic customer service. Very highly recommended. We will definitely be buying again. Thank you

    thumb Adrian McCarthy
    9/25/2018

    review rating 5  Just received our wall art, better than expected. The silver colour is amazing and reflects the light. It looks great in our living room, would highly recommend. Delivery service excellent gave you times when it was being delivered and easy to track.Jeremy kept us updated through e -mails which was reassuring, thank you very much, Gill & Kevin

    thumb Gill Owen
    9/04/2018

    review rating 5  Absolutely delighted with my piece of art ordered from Silver Wall Art. It is simply stunning and co-ordinates perfectly with my decor. The process of ordering to receiving my art was extremely quick. I would recommend this studio to anyone and will be buying more pieces. Thank you ever so much to the very talented team.

    thumb Michelle Kelly
    8/21/2018

    review rating 5  Thankyou for such a prompt service, we are very pleased with the two wall art pictures. These arrived very quickly. We would certainly recommend this company and the wall art pictures are stunning. Many people have commented how stunning these pictures are. The information from Jeremy regarding our order and the delivery was very good. Many thanks Mark & Pam Turner

    thumb Mark Turner
    8/16/2018
  • review rating 5  My wall art is absolutely spectacular. I saw it online and fell in love with it and the reality exceeded my expectations.The customer service experience was second to none. I ordered at the weekend but Jeremy replied the same day to agree delivery arrangements. It was only 3 days from placing my order to it being on my living room wall.

    thumb Angela Lowley
    8/01/2018

    review rating 5  I’ve just received my “Echo Truffle” wall art, and am absolutely thrilled with it!! We wanted something a little bit unusual with a little bit of texture that would look slightly different in different light, and this has completely ticked every box. It’s really good quality, arrived very quickly, very well packaged and exactly when we were told it would. Jeremy was extremely quick replying and very helpful - in fact the whole experience has been excellent from start to finish. Wouldn’t hesitate to recommend.....and order again!! 🙂

    thumb Sam
    8/01/2018

    review rating 5  Great service. Fast communication & send out to me very quickly, very well packaged. The art looks gorgeous on my wall & got many comments on how lovely it looked. Thanks.

    thumb Kelly Johnson
    7/10/2018

    review rating 5  I was looking for ages for something a bit different for the wall in our lounge ! Then I found "Silver Wall Art" on the web. I absolutely loved what I saw and knew I'd found what I've been searching for. We had just decorated so I emailed Jeremy to ask if by any chance he could colour match the wall art with my personal decor - he mailed straight back with a definate YES, I gave him the details of the colour/make/code and he went out and bought the exact paint. How fantastic to not only own a bespoke design but be able to get it in any colour that you would like ! I received my 2 pieces within a week and I'm thrilled ! Thank you so so much ! If you don't order one of these wall arts you are missing out !

    thumb Teresa Sorrentino
    7/06/2018
  • review rating 5  My fabulous wall art arrived today and it is just perfect. I had discussed my requirements with Jeremy and he gave me great advice and the final piece is stunning. It has met all my requirements, was delivered on the date I asked for and was very well packaged. I will certainly use the company again if I require more artwork and highly recommend Silver Wall Art.

    thumb Ros Dickinson
    7/04/2018

    review rating 5  I saw this wall art and just had to have one, it is so unusual and I just love it, will really make my living room look extra special. Arrived today exactly on the day Jeremy said it would, really well packaged and can't wait to get it on the wall. Have emailed Jeremy a few times before placing my order and always a prompt and helpful reply.THANK YOU SO MUCH.

    thumb wendy Middleton
    6/27/2018

    review rating 5  I'm absolutely pleased with the metal wall art I've purchased. The owner understood my requirement that I wanted a brown colour to match with my wallpaper, and he agreed to make it the way I needed.I had an experience with delivery of the parcel and the owner corrected immediately and made sure I'm happy as a customer. the packaging was really good.We put it just above the sofa anthe wall art is looking gorgeous.

    thumb Abhijeet Selukar
    6/16/2018

    review rating 5  I am so pleased with my silver wall art. Order swiftly dealt with and my exact unique requirements met. Delivery on a day to suit me and all done within a week. Looks great too. Well pleased.

    thumb Barbara McNaught
    6/16/2018